Welcome to Vivien Cloud. By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

Use of Website

• The content and materials on this website are provided for general information and shopping purposes.

• You agree not to misuse the website, disrupt its functionality, or attempt unauthorized access to any part of it.

Products and Availability

• We make every effort to display accurate product descriptions, images, and availability.

• Product availability may vary, and we reserve the right to update or discontinue items without prior notice.

Orders and Payments

• All purchases are confirmed once you place an order on our website.

• Vivien Cloud operates exclusively with cash on delivery as the payment method.

• By placing an order, you agree to provide accurate shipping information to ensure proper delivery.

Pricing

• Prices displayed on our website are subject to change at any time without notice.

• In the event of a pricing error, we reserve the right to correct it and notify you before fulfilling your order.

Shipping and Delivery

• Orders are delivered worldwide.

• Delivery times may vary depending on your location and courier services.

• Our Shipping Policy provides further details on order handling and delivery.

Returns and Refunds

• Customers may request a return or refund under the conditions outlined in our Return and Refund Policy.

• Returned products must meet the requirements stated in that policy.

Limitation of Liability

• Vivien Cloud will not be held liable for delays, damages, or losses arising from factors beyond our control, including courier delays or unforeseen circumstances.

• We are not responsible for indirect or incidental damages related to the use of our products or website.

Updates to Terms

• These Terms and Conditions may be updated from time to time.

• Changes will be effective once posted on this page.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact our support team [email protected].